After having mouth surgery, in recovery my parent’s face randomly swelled up and they started bleeding from the wound. We rang the nurse call bell, the nurse came, I felt looked confused and then walked off. The bleeding got worse and I had to go and find someone to help. My parent was still discharged, that evening being told it was fine.
Around 4 hours later, we were at Rockingham ED after my parent’s face began to swell again, where they had another large bleed while being triaged. My parent was told to just take a seat, 5.5 hours later my parent was still there and still bleeding. During that time my parent informed the nurse that they were really worried because they could feel it swelling and it was putting pressure on my parent’s eyeball. To which my parent recalls being told, yeah you’re bleeding internally, that's what that pressure is, so if you can just take a seat. Not long after that, the triage nurse informed us there was really nothing they could do, and they had people that had been waiting 12 hours to be seen.
My parent then went to FSH, arriving an hour later, with another large bleed and one side of their face 3 times its size. My parent was left in the waiting room for another 4 hours, then told to go to the outpatient clinic, which didn't open until the following hour. The surgeon had a look, opened the wound and packed it. My parent was told they would be checked every 10 mins. An hour later my parent hadn't had anybody check or let them know what was happening. By the time my parent saw the surgeon again, it had been 2 hours since they had first packed their wound.
In this whole 12 hours through ED in both hospitals, my parent had no water, was covered in blood, at one point it bled that much they were bleeding on the floor. And was ignored. Having surgery the day before my parent also hadn't eaten for well over 24 hours. Not to mention, before surgery while waiting to go into theatre my parent was informed they had lost all their paperwork. This surgery was a follow up from a surgery a few months ago in the same area, and with that one they had lost all my parent’s results.
Based on our experience, I felt that both hospitals were an absolute disgrace.
"Care for patient with swelling post surgery"
About: Fiona Stanley Hospital / Emergency Department Fiona Stanley Hospital Emergency Department Murdoch 6150 Fiona Stanley Hospital / General Outpatient Clinics Fiona Stanley Hospital General Outpatient Clinics Murdoch 6150 Fiona Stanley Hospital / Maxillo-Facial, Dental Surgery & Facial Prosthetic Service Fiona Stanley Hospital Maxillo-Facial, Dental Surgery & Facial Prosthetic Service Murdoch 6150 Rockingham General Hospital / Emergency Department Rockingham General Hospital Emergency Department Cooloongup 6168
Posted by aurigazm65 (as ),
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