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"Visiting oculoplastic clinic"

About: Sydney / Sydney Eye Hospital / Outpatient Department (Eyes & General)

(as the patient),

I visited the Oculoplastic Clinic at Sydney Eye Hospital recently and was very happy with the entire occasion.

The online check in system was very easy to use and a paper ticket was printed by the machine to direct me to the correct section without queuing  at the Reception. The waiting area was clean and comfortable. It didn’t take long for the nurse to call me and had my eye checked. I was later treated by a lady doctor who was very friendly and professional. She checked my previous biopsy record and informed me that I needed further eye operation in order to ensure that the ‘growth’ on my eyelid due to carcinoma could be removed completely so it will not regrow again. She explained to me in details the type of operation needed and put my name on the waitlist. I was very grateful with the professionalism of the lady doctor who treated me.

I am very happy with SEH Outpatient Department and would not hesitate to recommend to anyone. Thank you once again!

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Responses

Response from Pauline Rumma, Director, Clinical Services, Sydney and Sydney Eye Hospital 8 months ago
Pauline Rumma
Director, Clinical Services,
Sydney and Sydney Eye Hospital
Submitted on 28/08/2023 at 11:24 AM
Published on Care Opinion at 11:27 AM


Dear Bazsz77,

Thank you for talking time in providing this lovely feedback. I’m delighted to hear that you were happy with entire service provided in the Oculoplastic Clinic at Sydney/Sydney Eye Hospital.

I will ensure to pass on this complement to our female doctor and other members in the Oculoplastic Clinic Team. They will be so delighted to hear your feedback!

Kind regards,

Dr Pauline Rumma

Director of Clinical Service

Sydney/Sydney Eye Hospital

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