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Care Opinion

Colonoscopy experience

Posted By bracefh93

"Colonoscopy experience"

About: Bright Hospital / Day Surgery

(as the patient),

Waiting room was too cold.
Staff were lovely & friendly.
Woke up just before colonoscopy was finished but it did not worry me.
Surgeon & anaethesiologist were great.

What can I say - 9 out of 10

Great after care
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Responses

Response from Tanya Hart, Day Surgery Coordinator, Bright Hospital, Mount Beauty Hospital, Myrtleford Hospital 8 months ago
Tanya Hart
Day Surgery Coordinator,
Bright Hospital, Mount Beauty Hospital, Myrtleford Hospital

Submitted on 25/08/2023 at 12:17 PM
Published on Care Opinion at 1:20 PM

Thank you bracefh93 for providing feedback.

It is great to hear that the staff were friendly and that you felt cared for.

I will discuss with maintenance about the temperature of the waiting room to see if there is anything we can do.

Kind regards,

Tanya Hart

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Update posted by bracefh93 (the patient)

Thanks Tanya

It was ok but us oldies feel the cold LOL

REGARDS

bracefh93

Response from Tanya Hart, Day Surgery Coordinator, Bright Hospital, Mount Beauty Hospital, Myrtleford Hospital 8 months ago
We are preparing to make a change
Tanya Hart
Day Surgery Coordinator,
Bright Hospital, Mount Beauty Hospital, Myrtleford Hospital

Submitted on 28/08/2023 at 10:16 AM
Published on Care Opinion at 11:28 AM

You are welcome bracefh93,

I have spoken with maintenance, and they are working on a fix for the air conditioning at the moment. Thank you for bringing this to my attention.

Regards

Tanya

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Update posted by bracefh93 (the patient)

Well done you

Response from Tanya Hart, Day Surgery Coordinator, Bright Hospital, Mount Beauty Hospital, Myrtleford Hospital 4 months ago
We have made a change
Tanya Hart
Day Surgery Coordinator,
Bright Hospital, Mount Beauty Hospital, Myrtleford Hospital

Submitted on 19/12/2023 at 3:12 PM
Published on Care Opinion on 20/12/2023 at 12:10 PM

Dear bracefh93,

Maintenance have fixed the air conditioning and the waiting room is more comfortable for everyone.

Kind regards,

Tanya

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Update posted by bracefh93 (the patient)

Well done

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