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"A recent fall, admission to hospital and subsequent treatment"

About: Bunbury Hospital / Emergency Department John Hunter Hospital / Accident & emergency Tamworth Rural Referral Hospital

(as the patient),

While on holiday in NSW had a fall crossing the road in a regional town last month in the morning. Sustained a fracture dislocation of the right humerus. I was at the small local hospital until mid afternoon waiting for an ambulance then had a two and a half hour ambulance ride with lights and sirens, arm still dislocated and excruciating pain.

Admitted to Tamworth hospital in the evening, right arm relocated to its correct position and I was admitted for two days. Fracture identified on XRay. Had a CT scan and after review by John Hunter Hospital was discharged with my arm in a sling for conservative management. I was not happy, was in dreadful pain and we drove home to WA in the next 6 days.

Saw a physio immediately who had grave concerns for my arm and referred me to the local SW ED. The registrar that I saw was very attentive and thorough but in my opinion, totally over ridden by the FACEM who said conservative management was their advice that I could ask my GP for an MRI if I wanted peace of mind but they wouldn’t order one. Instead they referred me for a plain x ray and to the fracture clinic.

I was not happy again due to the incredible pain and lack of use of my arm and no hope of improvement. I saw an orthopaedic surgeon the following week in Perth and after a CT and MRI eventually had open reduction and internal fixation of my humerus with a plate and 8 pins and reattachment of the tendons. I am now in an abduction sling for 6 weeks.

In short I believe my arm would never have recovered to normal range of movement with conservative management and I am glad I did not take the advice of either the first orthopaedic surgeon in NSW or the second FACEM in SW WA.

I hope that I am on the road to recovery now but have felt very let down by the health system, a system I worked in for over 40 years. I believe you have to trust your gut if you feel that something is not right especially as your future quality of life is at stake. In my experience, if you feel something is wrong act on it. 

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Responses

Response from John Brearley, Co-Director Stream A, Bunbury Hospital, WACHS - South West 8 months ago
John Brearley
Co-Director Stream A, Bunbury Hospital,
WACHS - South West

Stream A includes: Medical Ward, Medical B, Subacute, ICU, Emergency Department and Ambulatory Care at the Homemaker

Submitted on 4/09/2023 at 3:47 PM
Published on Care Opinion at 4:23 PM


Dear festivitybh37,

Thank you for taking the time to email about your experiences at Bunbury Hospital ED.

As someone who has identified as working in the Health system for many years, I understand that you would have been very invested in ensuring diagnostic and treatment clarity for your shoulder. I also understand that you would have liked your views (gut feeling) to be considered more fully by the ED team.

Whilst a conservative approach was taken to manage your shoulder, I apologise that it did not meet your treatment needs at this time.

I am however grateful to learn that you were able to access a specialist opinion and corresponding surgery soon after to repair the affected area.

I wish you well in your recovery and will share your feedback with the ED team for their reflection.

If you wish to discuss your experiences more fully, you are welcome to contact me on 9722 1560.

Yours sincerely,

John Brearley

Service Co-Director Bunbury Hospital

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from John Brearley, Co-Director Stream A, Bunbury Hospital, WACHS - South West 7 months ago
John Brearley
Co-Director Stream A, Bunbury Hospital,
WACHS - South West

Stream A includes: Medical Ward, Medical B, Subacute, ICU, Emergency Department and Ambulatory Care at the Homemaker

Submitted on 26/09/2023 at 12:41 PM
Published on Care Opinion at 2:47 PM


Dear festivitybh37,

Just following up to see if there is anything further you would like to discuss?

Wishing you well in your recovery.

Regards

John Brearley

Service Co-Director Bunbury Hospital

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by festivitybh37 (the patient)

Dear John

thank you for taking the time to respond to me, I appreciate your follow up.

I am recovering slowly but surely and currently doing intensive Physiotherapy.

I don’t have anything further to discuss.

regards

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