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Care Opinion

Tween Testicular Torsion

Posted By relieved-parent

"Tween Testicular Torsion"

About: Bunbury Hospital / Bunbury Paediatric Ward Bunbury Hospital / Emergency Department

(as a parent/guardian),

My tween son had to be taken to Bunbury ED with severe testicular pain. The ED staff we saw were fantastic. They took him through quickly, gave him decent pain relief and he saw the surgical team for a consult with in 20 minutes. By mid morning he was in theatre and back on the ward by midday. The nurses, doctors, theatre and recovery staff were all so kind, caring and swift. They listened to us as parents and were absolutely onto it. I believe the prompt response and action led to my sons testicle being viable and a really lucky outcome. We had fabulous nurses on the Paeds ward who made sure our son was comfortable and explained everything thoroughly.

We cant thank them all enough. What an amazing service. Thank you to you all.

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Responses

Response from John Brearley, Co-Director Stream A, Bunbury Hospital, WACHS - South West 8 months ago
John Brearley
Co-Director Stream A, Bunbury Hospital,
WACHS - South West

Stream A includes: Medical Ward, Medical B, Subacute, ICU, Emergency Department and Ambulatory Care at the Homemaker

Submitted on 29/08/2023 at 10:57 AM
Published on Care Opinion at 11:13 AM

Dear relieved-parent,

Thank you so much for providing this feedback. We are so grateful that our efforts have contributed to your son's well being.

Wishing your son all the best with his ongoing recovery.

Kind regards

John Brearley

Service Co-Director

Bunbury Hospital

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Response from Karen Horsley, Co-Director Stream B, Bunbury Hospital, WACHS - South West 8 months ago
Karen Horsley
Co-Director Stream B, Bunbury Hospital,
WACHS - South West

Stream B includes: Surgical, Maternity, Paeds, Theatre, DPU, Waitlist and HSSU

Submitted on 29/08/2023 at 10:59 AM
Published on Care Opinion at 11:14 AM

picture of Karen Horsley

Dear relieved-parent

I'm so glad to hear your son had a positive outcome from his ordeal. I do hope he has now recovered, and life is returning to normal.

It is heartwarming to see that our care was provided in a caring, inclusive and efficient manner. As parents it is vitally important to be included in the discussions and decisions especially in circumstances where it is an emergency situation.

We will pass on your thanks to all the teams involved in the care from ED to theatre and recovery and the paediatric ward.

Best Wishes for the future.

Karen Horsley

Service Co-Director

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Response from Tania Murphy, Acting Clinical Nurse Manager, Paediatric Unit, Bunbury Hospital 8 months ago
Tania Murphy
Acting Clinical Nurse Manager, Paediatric Unit,
Bunbury Hospital

manage the paeditaric ward

Submitted on 29/08/2023 at 11:22 AM
Published on Care Opinion at 11:27 AM

Dear relieved-parent,

I am extremely pleased to hear your positive feedback in regards to your son's care.

We work hard as a team of health care professionals at Bunbury Regional Hospital to ensure best care for our patients from the start of their journey until discharged home.

I will ensure to communicate your positive feedback to the paediatric nursing team as they take pride in providing an excellent service.

I hope your sons recovery is fast and he is as comfortable as he can be.

Kind Regards

Tania Murphy

Paediatric Clinical Nurse Manager

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