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"Cardiac Rehab Program at Eastern Health Community Centre - Angliss Hospital"

About: Cardiac Rehabilitation Program (Angliss)

(as a service user),

I had a stent inserted in the LAD of my heart and after the procedure was referred to the cardiac rehab program at Eastern Health Community Centre.  I was overwhelmed by the procedure and had difficulty accepting the new found illness.  I had lost all confidence and did not want to see anyone but in the end I am very glad to have attended the program.  All the stall I saw were very kind, understanding and incredibly supportive not just to me but in my opinion, to every single patient that attended. The exercises were never rushed and the educational sessions were very informative.  I am most thankful to Viv (nurse), Wen (nurse) and Alan (physiotherapist), Brian and Regan. I am now in a much better place.

Staff skills

Staff skills


Team work

Team work


Staff attitude

Staff attitude


Seeing the whole me

Seeing the whole me


Introductions

Introductions


Being listened to

Being listened to


Explanations

Explanations


Care Staff

Care Staff


Nurses

Nurses


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Responses

Response from David Plunkett, Chief Executive, Eastern Health 7 months ago
David Plunkett
Chief Executive,
Eastern Health
Submitted on 4/09/2023 at 5:36 PM
Published on Care Opinion on 5/09/2023 at 9:45 AM


picture of David Plunkett

Dear Oxley

Thank you so much for taking the time to share your experience when attending the Eastern Health cardiac rehabilitation program at our Angliss campus. You must have had a torrid time leading up to attending the program and can therefore understand why you would have lost your mojo!

I was so pleased to read how all the staff, particularly Viv, Wen, Alan, Brian and Regan were able to support you as you regained your confidence and I'm sure your zest for life.

It will give me great pleaasure to share your experience with them and their manager so they see first hand the impact they're having.

Continue to take care of yourself and I wish you the very best of health.

Kind regards

David

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