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Having my first baby

Posted By MamaL

"Having my first baby"

About: Armadale Hospital / Birth Suite (and Antenatal Assessment Unit) Armadale Hospital / Maud Bellas Maternity Ward & Neonatal Nursery

(as the patient),

Being from a health employee background myself I had some ideas about what would happen but being a first time mother, I had no clue really. 

The MGP service at Armadale health service were always great with continuity of care, regular appointments and answering all my questions. 

When it came time for labour, the antenatal assessment unit were prompt and friendly getting me in and assessing me for the birth suite and I had my same midwife Sara, attend throughout the labour and birth. 

Sara and Liz both took amazing care of me and went above and beyond to be there for me despite my long labour. They advocated for the kind of birth I wanted and the interventions I wanted to avoid, they made sure I didn't feel pressured to go for interventions I was not comfortable with but supported me through the ones I inevitably chose to get my baby girl in to the world as she became quite stuck. 

Having Sara and Liz there made my whole experience just amazing. Their expertise and bed side manner were more than I could of asked for and thanks to them I managed to have the vaginal birth I wanted and my girl is healthy and well. 

The brief time I spent on Maud Bella's also saw me well taken care and supported by some lovely midwives and they took good care of my girl for her brief trip to the nursery and returned her to me as quickly as possible. 

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Responses

Response from Neil Cowan, Executive Director, Armadale Kalamunda Group, EMHS 7 months ago
Neil Cowan
Executive Director, Armadale Kalamunda Group,
EMHS

Submitted on 6/09/2023 at 8:04 PM
Published on Care Opinion on 7/09/2023 at 9:51 AM

picture of Neil Cowan

Dear MamaL

Firstly Congratulations on the birth of your baby girl.

Thank you for taking the time to let us know of your experience at what I imagine is a busy time with your first child.

I am so happy to hear you had the birth you wanted and it is heart-warming to read that despite the challenges in your birthing experience Sara and Liz advocated for you so you felt well supported.

It is also pleasing to read that the continuity in service delivery throughout your pregnancy journey and afterward in Maud Bellas Ward was informative, consistent and friendly.

We strive for Kindness and Excellence in our values here at Armadale Kalamunda Group and it is reassuring that, for you, we delivered these.

We are very fortunate to have both dedicated staff and the facilities that we do in Armadale Kalamunda Group and your comments, that I have passed on to the relevant Directors and their teams including Sara and Liz, will make their day I am sure.

I wish you all the best with your new arrival.

Kind Regards,

Neil Cowan

Executive Director

Armadale Kalamunda Group

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