This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?

"Lack of patient care"

About: Bunbury Hospital

(as a service user),

My partner had been rushed in for surgery and had their ambulance transfer request failed to be filled out by the nurses; who were seemingly too busy chatting amongst themselves at, from what I saw, every opportunity.

My partner spent the day requesting to be informed what was happening; infront of numerous visitors and family members; whilst the nurse would walk in; seemingly ignore them and walk out.

Absolutely disgraceful behaviour from Bunbury hospital in my opinion.

I feel the staff focus more on their social lives and less on their patients

In future we will take the long drive to Perth where I believe we know adequate care will be given.

Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jenny Obyrne, A/Nurse Unit Manager, Surgical Ward, Bunbury Hospital 7 months ago
Jenny Obyrne
A/Nurse Unit Manager, Surgical Ward,
Bunbury Hospital
Submitted on 8/09/2023 at 12:56 PM
Published on Care Opinion at 1:06 PM


Dear Angrybunburypatient,

I would welcome the opportunity to speak with you in person, in regards to your time here at Bunbury Hospital and the aspects of care that you feel we fell short of in our service delivery.

If you could contact me via email on

Jennifer.obyrne@health.wa.gov.au and send me your telephone number, so I can call you directly or contact me on 9722 1319.

Kind regards,

Jennifer O'Byrne

Nurse Manager Surgical Ward

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Jenny Obyrne, A/Nurse Unit Manager, Surgical Ward, Bunbury Hospital 7 months ago
Jenny Obyrne
A/Nurse Unit Manager, Surgical Ward,
Bunbury Hospital
Submitted on 29/09/2023 at 5:55 PM
Published on Care Opinion on 3/10/2023 at 10:30 AM


Dear Angrybunburypatient,

As to date I haven't received any communications from you in regards to your experience here at Bunbury Hospital when your partner was a patient here.

I invite you again to contact me, so that elements of your care may be discussed in detail with you.

Please feel free to contact me on Tel 9722 1319

Kind regards,

Jennifer O'Byrne
Nurse Manager Surgical Ward

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k