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Care Opinion

Post op surgery follow up appointment

Posted By phoenixhz54

"Post op surgery follow up appointment"

About: Sydney / Sydney Eye Hospital / Outpatient Department (Eyes & General)

(as a service user),

Visit to Sydney eye clinic for follow up after eye surgery 

Was, in my opinion, a long wait of over 2 hours to see specialist.

I felt staff were great and helpful.

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Responses

Response from Natalie Maier, Director of Nursing and Support Services, Sydney/Sydney Eye Hospital 7 months ago
Natalie Maier
Director of Nursing and Support Services,
Sydney/Sydney Eye Hospital

Senior Manager

Submitted on 18/09/2023 at 1:55 PM
Published on Care Opinion at 1:56 PM

Dear phoenixhz54,

Thank you for your time in providing this feedback. I apologies for the inconvenience in waiting longer than 2 hours for a follow up appointment.

I will ensure to discuss this feedback to the Outpatient department leadership team to improve our process and better streamline the appointment waiting times.

Kind Regards,

Natalie Maier

Director of Nursing and Support Services

Sydney Sydney Eye Hospital

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