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Care at the Radiology Department

Posted By greengd67

"Care at the Radiology Department"

About: Swan Hill District Hospital / Radiology

(as the patient),

I have had a bit of bad luck health wise the past month and I have needed the radiology dept services on 5 separate occassions.

2x xrays (broken ribs) 1 ultra sounded guided cortisone bursitis injection, 1 back ct scan and 1 abdo ultra sound 

And I just want everyone to know how cared for i have felt on each occasion. All the staff I saw from reception nurses radiologist went above and beyond, even staying back to provide great care, with humour and professionalism even when they were short staffed.

I just want to say thank you so much.

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Responses

Response from Natalie Barnes, Acting Radiology Manager, Radiology Manager, Swan Hill District Health 6 months ago
Natalie Barnes
Acting Radiology Manager, Radiology Manager,
Swan Hill District Health

Submitted on 2/10/2023 at 10:03 AM
Published on Care Opinion on 3/10/2023 at 9:57 AM

picture of Natalie Barnes

Hi greengd67,

Thank you so much for your kind words. I am so sorry to hear of your recent bad luck with your health, but I am glad the Radiology staff were able to give you the support and care you needed during this difficult time.

We understand that working in healthcare generally means we are with our patients during some of their hardest times and I'm glad all the staff were able to be there for you. I know the Radiology staff will appreciate you taking the time to give us wonderful feedback and I will pass on your thanks to the Radiology team.

Wishing you all the best for your recovery.

Kindest regards,

Natalie

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