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"Non functioning pelvic drain"

About: Fiona Stanley Hospital / General Surgery Department & Ward 7A & Ward 7B

(as the patient),

I attended FSH a couple of months ago, to have my regular Nephrostomy change plus a change of the Pelvic drain as it had stopped draining.

I spent 5 days in hospital on IV ABS,  as site was badly infected. Over that time drain was flushed and aspirated twice daily, trying to move a thick sludge that was settled in the base of my pelvis. 

After this time, I was sent home with oral ABS and instructions to keep up with the flushing and aspiration, even though there was no drainage coming from the tube. Six weeks later, I was back to FSH for next scheduled Nephrostomy change. Pelvic drain ,still not working, infection obvious at site. All staff I spoke to agreed it needed to be seen. Nope, once again sent home with infection, it does not clear up with oral ABS. The site is extremely sore and the fluid that is supposed to drain through the tube is now leaking from the tract. It burns my skin and smells. Was told to get my GP to refer me back for treatment. They did this over two weeks ago and also prescribed more ABS which they said will hopefully keep it under control til something was organised to fix it.

Fast forward another two weeks, back to GP and we both had the same question for each other, "have you heard anything from the hospital". Both answers were no.

My GP then said, I will write to them again and see if I can get anything moving. One week further on, still no phone call, even to ask me exactly what is, or in this case, isn't happening.

I have been suffering through this for over 2 months now. I have my next Nephrostomy scheduled for later this month. I am not holding my breath that two departments could actually communicate, as in my opinion, that is definitely something that is non existent. 

My mental health has been in a spiral since this all started, sadly, for my sake, I don't know how much longer I can stand being cooped up because I smell too much to go anywhere. It's embarrassing,  humiliating, depressing and downright dangerous as far as I am concerned. I am really struggling the longer this goes on. I am almost at the point where I will just give up with all I am doing to fight this. Let it take over and finish me quickly.

They have already told me they can't do anything to clear up the underlying problem, I just didn't realise that seemingly meant if something went wrong, they wouldn't fix it. Maybe if I go back to the ED I might get something done. I try so hard to stay out of EDS as they are busy enough. I feel I guess I will just have to wait til I get deathly ill.  Maybe then a tiny bit of interest might be shown.

Colo-Rectal Department. 

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Responses

Update posted by DEADEND (the patient)

Colo-rectal / Gen Surg

Firstly, I did not tag Urology in my story. Assumed it was done because of mentioning my Nephrostomy, which is fine.

Just over 1 week ago, I submitted a story about a non functioning pelvic drain. I have had many images of different departments seemingly passing it around saying who can we blame for this.

However, after finding out that 139 people were told about this story....it seems only 28 bothered to read it. I think it's back in the too hard basket.

I have told countless doctors that I am usually asymptomatic to infection til I crash. I feel I can bet safely, not one of them listened.

Guess what?? I have experienced it several times and am now documenting when something they have been warned about happens. Then I can refer back, if I survive and say....you were warned on such and such a date that this was a strong possibility.

What this apparent lack of care is showing me, is that the effect on a person's mental state, being totally ignored in a crisis, is in my opinion, a sure fire way of boosting suicide rates and thereby, they don't have to deal with it any more. 'Do no harm'. I feel something has been totally ignored in this statement.

Starting to think I should turn up at another hospital where I believe they at least have more respect and care for their patients. By the way, your hand will be forced this week, I will not be leaving the hospital till it's sorted..

First time I have ever been totally ignored by a hospital. I am now terrified of what I believe they could do to me in retaliation.

First time too that I feel Care Opinion has let me down.

Basically I need help!

Response from Neil Doverty, Executive Director Fiona Stanley and Fremantle Hospitals Group, South Metropolitan Health Service 6 months ago
Neil Doverty
Executive Director Fiona Stanley and Fremantle Hospitals Group,
South Metropolitan Health Service
Submitted on 19/10/2023 at 1:56 PM
Published on Care Opinion at 2:07 PM


picture of Neil Doverty

Dear DEADEND,

Thank you for your Care Opinion posts – I do sincerely apologise it has taken a long time to respond to you. Your post wasn’t passed between services, unfortunately it was simply overlooked. I am very sorry for the delay and that this has resulted in you feeling ignored.

I am so sorry to hear of the ongoing issues you are experiencing and that this is having an impact on your mental health. The treatment you have described does not align with our values or mission statement of “excellent health care, every time”, which is very concerning to me. We would like to work with you to address these issues.

You have touched on a few different aspects of your care that need to be investigated further, and I would like to speak to all teams involved so I can get a better understanding of your care plan.

As Care Opinion is anonymous, may I respectfully ask that you contact our Patient and Family Liaison Service on 6152 4013 during business hours or via email FSHFeedback@health.wa.gov.au with your information? PFLS will be able to work with you throughout the investigation process with the ultimate aim of getting you the correct treatment as soon as possible. I would also like to reassure you that we welcome your feedback and you speaking up will definitely not negatively impact your care.

We look forward to hearing from you soon.

Kind regards,

Neil Doverty.

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