"Outpatient disorganisation"

I received a letter stating I needed to attend an appointment at royal Perth outpatients facility for a mid-morning appointment. Arrived at my appointment on time and proceeded to sit and wait.

About 30 min after arriving, I was requested to go have an xray which I promptly did and arrived back in the waiting room about 20 min later. I handed the administrative assistant the green slip I was given on my return and took my seat.

At this point in time I had been at royal Perth for almost an hour. I watched and waited all morning, waiting for my name to be called. Trying to understand why they had appointments if everyone just came in and got in before me... by midday I realised that the only ppl left in the clinic were people waiting for their afternoon appointments!

I approach the desk and ask them about my appointment only to find out that the admin I handed my green slip to seemingly hadn't bothered to do anything with it! I have now wasted over $20 in parking, had more then half my day stolen which can never be given back and at the time of writing this I am still waiting for my mid-morning appointment several hours later.

I'm in so much pain in my neck and shoulder from sitting for so long. This appointment has done nothing but further agitate my already unbearable symptoms in my neck and shoulder. First time at royal Perth hospital and I hope it's my last, worst experience I have ever had with a hospital.