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"Fantastic care for my mother"

About: Inglewood & Districts Health Service Aged Care

(as a relative),

My mother was in care at IDHS until she was 100 years old. The staff were fantastic from Cheryl and Kera in reception to Jenny the tea lady, they were always wonderful to mum and our family. They even had a horse visit as they knew mum liked horses. When mum was at the end of her life, Lynne had lovely music and candles and made it as nice as they could. Chaplin Darcy was wonderful to mum too. The activities were fantastic, and our family could join in.

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Responses

Response from April McKenzie, Director of Clinical and Community Services, Inglewood and Districts Health Service 5 months ago
April McKenzie
Director of Clinical and Community Services,
Inglewood and Districts Health Service
Submitted on 16/11/2023 at 10:14 AM
Published on Care Opinion at 10:21 AM


picture of April McKenzie

Dear magpieym69,

Thank you for the wonderful feedback provided on the care the whole team at IDHS provided to your mother and your family while she was in care at IDHS. This feedback has been provided to the IDHS team, which reinforces the positive impact that we can all provide on a family's and resident's experience.

Kind Regards

April

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