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"Care for my son with severe tonsillitis"

About: Swan Hill District Hospital / Emergency Department

(as a parent/guardian),

We attended ED at 1am with our primary school aged son presenting with severe tonsillitis. 

ED doctor- Dr. Andrew was fantastic in prompt assessment of my son and then providing pain relief immediately. 

We were in and out of ED in 30 minutes- which we were very grateful that our child wasn't kept waiting. 

Thank you for your excellent care Dr. Andrew. 

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Responses

Response from Kath Curran, ED NUM, Emergency Department, Swan Hill District Health 12 months ago
Kath Curran
ED NUM, Emergency Department,
Swan Hill District Health
Submitted on 16/11/2023 at 10:51 AM
Published on Care Opinion at 10:53 AM


picture of Kath Curran

Good morning learningrh57,

Thank you for the lovely feedback regarding the care you received in our Emergency Department recently. It is nice to hear your son's needs were recognized and attended to promptly and that you did not have to experience a long wait. I have passed this kind compliment on to Dr Andrew. We hope your son has had a speedy recovery and thank you again.

Kind regards,

Kath

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