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"Got the counsellor I've been waiting for"

About: Lives Lived Well - Mackay

(as a service user),

Kelly from day one made me at ease and as I was in the middle of a panic attack, she was smart enough to check on me as I was very stressed from many things happening at the same time, she took the initiative when she heard I was in distress from colleagues and called me to see if I was ok, I wasn't but instantly calmed down when I knew she was on the same page and just actually let me say my issues.

Since then, regular counselling with Kelly has changed my life, she knows when and what to say and when to listen and has the rare ability to read a person, 5 stars, if I could give six I would. I haven't had a panic attack since our sessions and gained employment, considering before I started with Kelly I was severely depressed and wanted to die, now I want to live, thanks Kelly.

I'm in a good place now, thanks for patience and dealing with my ADHD, thanks for great practical solutions to my problems and I for the first time can seek the professional help which you are also helping me with, Kelly is the best counsellor I've ever had, and I've had heaps, it's a special job that has to be taken case by case not one solution fits all but Kelly listened first and summed up the situation and dealt with it accordingly, always be remembered by me as the one person who knows how to help, thanks Kelly.

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Responses

Response from Craig W, Advisor -Lived Experience, Lived Experience, Lives Lived Well 5 months ago
Craig W
Advisor -Lived Experience, Lived Experience,
Lives Lived Well
Submitted on 23/11/2023 at 10:42 PM
Published on Care Opinion on 24/11/2023 at 9:49 AM


picture of Craig W

Dear ospreykg73,

Thank you for sharing your experience with Lives Lived Well in Mackay and your counsellor, Kelly. It's heartwarming to hear about the positive impact the program has had for you. Kelly's ability to provide support during moments of distress and her skilful counselling seem to have made a significant difference.

It's truly remarkable that you've not only overcome panic attacks but have also gained employment and found a renewed sense of purpose. It's evident that Kelly's approach, tailored to your individual needs and challenges, has been instrumental in your journey towards a better mental and emotional state.

Your acknowledgement of her ability to listen, understand, and offer practical solutions underscores the importance of personalised care in aod/mental health. It's inspiring to read about the positive transformation you've experienced.

Thank you for expressing your gratitude and recognising Kelly as the best counsellor you've ever had. It's testimonials like yours that highlight the profound impact that compassionate and professional counselling can have on an individual's life.

Wishing you continued success and well-being on your journey, and I will be sure to pass on kudos to Kelly for her exceptional work.

Best regards,

Craig

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