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Care Opinion

Day surgery experience

Posted By Glome42

"Day surgery experience"

About: Hedland Health Campus / Surgical Services

(as the patient),

Just wanted to express my sincere thanks to all the theatre and nursing staff at the Hedland Health Campus. I attended for a day surgery recently and having a huge phobia of needles is not ideal when one is needing to undergo anesthetic. Thank you for your empathy and care during the whole procedure. Your professionalism, patience and understanding of my fear reduced the trauma of the occasion.  Thanks again to all :-) 

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Responses

Response from Roger Golling, Operations Manager, East Pilbara, WA Country Health Service (WACHS), Pilbara 4 months ago
Roger Golling
Operations Manager, East Pilbara,
WA Country Health Service (WACHS), Pilbara

Submitted on 1/12/2023 at 2:01 PM
Published on Care Opinion at 2:10 PM

Dear Glome42

Undergoing a surgical procedure can be scary for anyone. We understand this and try our best to ensure all of our patient's journeys are as smooth as possible. We are proud of our team of surgeons, anaesthetists and nurses who work hard to make sure patients are treated with compassion and respect. Patient safety is our priority, and your feedback has made them all feel appreciated so thank you for taking the time for posting.

Warm regards

Roger Golling

Operations Manager East Pilbara

WA Country Health Service (WACHS) Pilbara

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