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Excellent care provided by medical staff at Joondalup ED

Posted By Brobn95

"Excellent care provided by medical staff at Joondalup ED"

About: Joondalup Health Campus

(as a relative),

My husband presented to Joondalup ED recently due to concerns with his drain after recent surgery at another hospital. We both can't thank Dr Sani and Dr Cameron enough for the excellent care that they provided. 

Dr Sani not only took the time to listen to our concerns and explain our options/treatment plans, but he also took the time to plan care in partnership with us.

My husband will be forever grateful to Dr Cameron for the time he spent prior to discharge explaining the significance of his recent surgery and reassurance of post op discomforts. It definitely put his mind at ease and helped in his recovery. 

Can you please ensure that these hardworking, dedicated doctors are acknowledged for the excellent care that they provide. 
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Responses

Response from Dr Kevin Hartley, Director of Medical Services, Joondalup Health Campus 17 months ago
Dr Kevin Hartley
Director of Medical Services,
Joondalup Health Campus

Submitted on 12/12/2023 at 6:05 PM
Published on Care Opinion Australia on 13/12/2023 at 10:20 AM

Dear Brobn95,

Thank you for sharing feedback on the care your husband received during his time in the Emergency Department.

I am pleased to hear that any concerns you had relating to your husband’s recent surgery were listened to, and that you both went home feeling reassured about his ongoing care.

I will ensure that your comments are shared with Dr Sani and Cameron. They will be pleased to receive this feedback.

Thank you once again and I wish your husband a speedy recovery.

Kind Regards,

Kevin Hartley.

Director of Medical Services

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