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"Breast Assessment Clinic"

About: Royal Perth Hospital

(as the patient),

I was recently referred to the RPH Breast Assessment Clinic following a routine mammogram for an area of calcification.  I attended RPH and had a biopsy.  

All the staff involved but particularly Meredith (Medical Imaging Technologist), Kate (nurse) and Vicki (Breast Physician) were absolutely amazing in the care they showed to me.  I was treated with such compassion and care.  The Breast Assessment Clinic is an exemplary service worthy of recognition.

I especially want to say thank you to Meredith who really did go above and beyond in her care for me - talking me through each step of the biopsy and remaining by my side to reassure me and let me know what was happening.  I can't thank you enough, Meredith.

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Responses

Response from Ben Noteboom, Executive Director, Royal Perth Bentley Group 5 months ago
Ben Noteboom
Executive Director,
Royal Perth Bentley Group
Submitted on 29/11/2023 at 8:03 PM
Published on Care Opinion on 30/11/2023 at 10:13 AM


picture of Ben Noteboom

Dear Lady

Thank you for taking the time to share your story on Care Opinion. It was lovely to read that you felt your care was amazing and you were treated with compassion.

This assures me that staff at RPH are continually striving to provide high quality, patient-centred care and I will take great pleasure in passing on your congratulations to all those involved in your care, especially Meredith who you felt went above and beyond. I feel very fortunate to work with such dedicated and exceptional people.

Wishing you all the very best with your future healthcare needs.

Kind regards

Ben Noteboom

A/Executive Director

Royal Perth Bentley Group

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