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ED visit to Busselton Hospital

Posted By marsgs64

"ED visit to Busselton Hospital"

About: Busselton Health Campus / Emergency Department

(as a parent/guardian),

My 7 year old son managed to give himself a nasty gash just before bedtime, it wasn't serious but pretty scary for him and stressful for us. The triage nurse, fast track Doctor (Dr Dave) and nurse in fast track and the main dept when he came through for medication and nitrous oxide were all wonderful and made it as quick and painless as possible and most importantly managed my Son's stress about the whole scenario really well. Plan and options for treatment were explained every step of the way, wonderful service thanks so much 

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Responses

Response from Caroline Booker, Clinical Nurse Manager, Busselton Health Campus, WACHS South West 5 months ago
Caroline Booker
Clinical Nurse Manager, Busselton Health Campus,
WACHS South West

Submitted on 28/11/2023 at 7:34 PM
Published on Care Opinion on 29/11/2023 at 9:56 AM

Dear marsgs64,

Thanks for taking the time to write in Care Opinion, the staff really do appreciate getting feedback.

I do hope that your son is recovering well and his wound is healing. I understand how traumatic it can be for a young child to come into hospital and receive treatment. Not always pleasant, especially for parents too.

I will pass on your appreciation to the staff involved.

Your Sincerely

Caroline Booker

Clinical Nurse Manager

Busselton ED

9753 6061

caroline.booker@health.wa.gov.au

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