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Knee surgery

Posted By pyxisjw43

"Knee surgery"

About: Bunbury Hospital / Surgical Ward

(as the patient),

In my opinion, admission staff member needs more training. Large bruise on arm from blood pressure test. Very painful while they were trying to put on a pressure stocking. Another nurse told them it wasn't needed.

Given plastic bags to put over knee when showering. I feel this was very dangerous as I could slip on tiles. Lucky I'm very aware of falling. Please do not give these to other patients.

Excellent care from Emma 

Thanks to Simon as I had no pain no swelling.

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Responses

Response from Karen Horsley, Co-Director Stream B, Bunbury Hospital, WACHS - South West 4 months ago
Karen Horsley
Co-Director Stream B, Bunbury Hospital,
WACHS - South West

Stream B includes: Surgical, Maternity, Paeds, Theatre, DPU, Waitlist and HSSU

Submitted on 6/12/2023 at 4:11 PM
Published on Care Opinion on 7/12/2023 at 10:32 AM

picture of Karen Horsley

Dear pyxisjw43,

Thank you for taking the time to write and tell us about your experience. I do hope you are recovering well at home.

I will pass on your kind words to Simon and Emma.

You have raised some concerns that we would like to follow up on, If you feel comfortable to do so, please contact me on 0436 279 568 or alternatively email me Karen.horsley@health.wa.gov.au. The team would like to address these concerns and improve on gaps in the service.

hoping to hear from you soon.

Kind Regards

Karen Horsley

Service Co-Director

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Response from Karen Horsley, Co-Director Stream B, Bunbury Hospital, WACHS - South West 3 months ago
Karen Horsley
Co-Director Stream B, Bunbury Hospital,
WACHS - South West

Stream B includes: Surgical, Maternity, Paeds, Theatre, DPU, Waitlist and HSSU

Submitted on 16/01/2024 at 1:48 PM
Published on Care Opinion at 2:24 PM

picture of Karen Horsley

Dear pyxisjw43

I hope you have now fully recovered, and life has returned to normal.

I would still like to follow up on your specific concerns. I am happy for you to contact me on 0436 279 568 or alternatively email me Karen.horsley@health.wa.gov.au.

Once again, I do hope you have now fully recovered from your surgery.

Sincerely

Karen Horsley

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