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Hip replacement surgery

Posted By zuluhh54

"Hip replacement surgery"

About: Wonthaggi Hospital

(as the patient),

Recently I had total hip replacement surgery. From the time I was given my surgery date I was a nervous wreck. At the pre admission clinic I was treated with incredible kindness and reassurance. On the day of my surgery everyone was so professional and so kind and I felt very supported. From theatre to recovery and then to the ward I was constantly checked on and reassured.

My heartfelt thanks to all who were a part of my care, the wonderful Nurses, Doctors, Anaesthetist, the ladies who came to check what meals I would like, the OT, Physio, the cleaners, all were so professional and so kind.

My stay was made so much easier because of this kindness.

I will be returning to have the left hip done and I will be more relaxed due to this positive experience.

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Responses

Response from Jan Child, CEO, Bass Coast Health 5 months ago
Jan Child
CEO,
Bass Coast Health

Submitted on 4/12/2023 at 5:38 PM
Published on Care Opinion at 5:49 PM

picture of Jan Child

Dear zuluhh54,

Thank you so much for taking the time to provide us with your lovely feedback. We absolutely understand how scary hospitals, and surgery can be, and I am so pleased that we were able to provide you with reassurance. We will share your feedback with all the teams involved in your care and I know they will be very chuffed to read your words - it's exactly the sort of experience they work hard to achieve every day. I hope your recovery continues to be progress well, and we look forward to welcoming you back when you are ready for the next one.

Kindest Regards, Jan.

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