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Heart condition

Posted By guidehx73

"Heart condition"

About: Kerang Hospital / Urgent Care Centre

(as the patient),

One early morning rising from my bed I felt an experience- like I had about eight years ago of a heart out of control.

The fibrillation was not going to settle down. I got to the hospital approximately half an hour later.

Met two lovely nurses, started to effortlessly put the relief medication through the right lines. Low and behold these were first class nurses working together.

In no time the heart began to behave normally. Could not have been better treated at a better hospital.

Very thankful indeed for such caring, compassionate and professional treatment.

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Responses

Response from Kellie Byron-Gray, Chief Executive Officer, Kerang District Health 17 months ago
Kellie Byron-Gray
Chief Executive Officer,
Kerang District Health

Submitted on 12/12/2023 at 10:29 PM
Published on Care Opinion Australia on 13/12/2023 at 10:51 AM

picture of Kellie Byron-Gray

Dear guidehx73,

Thank you for taking the time to provide feedback about your patient experience. It is wonderful to read that your health condition was able to be managed at KDH by our expert team. Our staff are highly skilled and work very effectively as a team to ensure the patient is provided the highest level of care. We are proud to provide such high-quality services to the community.

I am pleased for you that you got such a good health outcome. Our staff will be grateful for your feedback.

Warmest wishes,

Kellie Byron-Gray

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Response from Claire Fletcher, Acute Nurse Unit Manager , Acute Services, Kerang District health 17 months ago
Claire Fletcher
Acute Nurse Unit Manager , Acute Services,
Kerang District health

Submitted on 13/12/2023 at 10:18 AM
Published on Care Opinion Australia at 10:51 AM

Dear guidehx73,

We appreciate the time you have taken to provide feedback of your experience with care provided by our nurses at Kerang District Health.

We are regularly up-skilling our nurses to ensure that high quality and safe care can be delivered to our community, in the hopes that patients can be treated closer to home. I am pleased to hear that your experience was positive and that you were able to be managed at KDH. We are very proud to provide our service to the community, and appreciate your feedback.

I wish you all the very best in your recovery.

Kind Regards,

Claire

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