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Home cleaning

Posted By Goldie

"Home cleaning"

About: Alpine@Home

(as a service user),

The service provider was friendly but didn't provide the full allocation of 90 minutes assistance, leaving after 60 minutes. They took their mask off soon after arriving. I felt the work that they did do was not very good.

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Responses

Response from Peter Burgess, Healthy Ageing Manager, Community Home Support Program, Alpine Health 17 months ago
Peter Burgess
Healthy Ageing Manager, Community Home Support Program,
Alpine Health

Submitted on 11/12/2023 at 12:40 PM
Published on Care Opinion Australia at 12:48 PM

Dear Goldie,

Thank you for providing feedback, at Alpine Health we strive to provide friendly, safe and quality service. On this occasion it sounds like this wasn’t the case and I apologise for your experience.

If you feel this needs further discussion and you are comfortable, please give me a call on 0448 779 382, or provide further feedback through Care Opinion.

Kind Regards,

Peter Burgess

Healthy Ageing Manager

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