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"Accompanying my son for a TOE procedure"

About: Sir Charles Gairdner Hospital / Cardiovascular Medicine

(as a parent/guardian),

I accompanied my adult son to Sir Charles Gairdner hospital recently for the above procedure. He was naturally nervous about the admission and, as a nurse myself, I was able to observe what care I hoped he would receive, as opposed to the care he actually received.

I was very impressed with all of the interactions with the staff on the short stay unit, from the CN who commenced my son’s admission, to the doctor who sited his cannula and obtained his consent for the procedure, to the staff member who wheeled him to the examination room and staff who cared for him post- operatively. I wish to convey my thanks to all the staff who were part of my son’s story that day, making him feel less anxious about the cardiac USS.

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Responses

Response from Jodi Graham, Executive Director, Sir Charles Gairdner Osborne Park Health Care Group 4 months ago
Jodi Graham
Executive Director,
Sir Charles Gairdner Osborne Park Health Care Group
Submitted on 21/12/2023 at 10:32 AM
Published on Care Opinion at 11:00 AM


picture of Jodi Graham

Dear sierrabf65,

Thank you for taking the time to share your positive experience at Sir Charles Gairdner Hospital while accompanying your son for a TOE procedure.

Having a procedure can be a nervous time for many people so I am delighted to hear that you were impressed with our staff and that they were able to make your son feel less anxious about his cardiac USS.

I will ensure that your kind words and thanks are shared with the staff on the short stay unit. I know that they will be touched and honoured to hear that they made a difference in your son’s story that day.

Kind regards,

Jodi Graham

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