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"Reception"

About: Prince of Wales Hospital / L0 NCCC - Radiation Oncology Unit

(as a carer),

Doesn’t acknowledge you immediately and I feel has an unpleasant demeanour. Seemingly leaves you waiting for before calling to let the nurses know you’re here. This is in the chemo treatment place.

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Responses

Response from Inge Vuuregge, NCSR Nursing & Operations Co-Director, Executive, Prince of Wales Hospital 3 months ago
Inge Vuuregge
NCSR Nursing & Operations Co-Director, Executive,
Prince of Wales Hospital

Senior Nurse Manager

Submitted on 5/01/2024 at 2:04 PM
Published on Care Opinion at 2:09 PM


Dear greenkf37,

Thank you for taking the time proving us with your feedback of your recent experience when attending your Chemotherapy appointment at the Prince of Wales Hospital.

I am so sorry to read about your experience, we strive to deliver person-centered care and I will ensure to provide the relevant service with your feedback,

Kind Regards,

Inge

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