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"House and garden maintenance"

About: Alpine@Home

(as a service user),

I am in my late 80s and my partner is in their early 90s. I need help cleaning & house & garden maintenance because osteoarthritis prevents me from cleaning gutters, scrubbing floors etc. We both prefer to stay in our own home. Family live in Sydney & Northern N.S.W. & are themselves aged & sick or nearing retiring age, have families & responsibilities.

At present Alpine health provides someone to clean 1 or 2 hours alternate weeks. I feel this is a very superficial clean & is subsidised. House maintenance & garden help is not provided.

We do not need personal care such as meals showering etc. although I believe that those are available if needed.

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Responses

Response from Emma Ghys, Director of Healthy Communities, Alpine Health 4 months ago
Emma Ghys
Director of Healthy Communities,
Alpine Health
Submitted on 27/12/2023 at 11:30 AM
Published on Care Opinion at 12:09 PM


Dear castorsf99,

Thank you for your feedback. I will provide this feedback to the team. If you have any specific concerns with your cleaning service please let us know either be responding below or by calling the homecare office so that we can address your specific concerns.

We offer a limited house and garden maintenance service, which is designed to ensure your property is safe, we are limited by the funding guidelines as to what we can offer. The team would be happy to discuss this further with if you like.

Kind regards,

Emma Ghys

Director Healthy Communities

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