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"My doctor in the Emergency Department of Box Hill Hospital"

About: Box Hill Hospital / Emergency Department

(as the patient),

My GP sent me to the Emergency Department at Box Hill Hospital.  It was very busy and I waited for four hours to see a doctor. It was worth the wait! Dr Stanly was so attentive and kind! He even offered me his arm when I was walking because I am a bit unsteady on my feet. I wish him all the very best with his endeavours!

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Responses

Response from David Plunkett, Chief Executive, Eastern Health 3 months ago
David Plunkett
Chief Executive,
Eastern Health
Submitted on 2/01/2024 at 2:09 PM
Published on Care Opinion at 3:14 PM


picture of David Plunkett

Dear asteropebr44

Thank you for taking the time to share your experience with us. I'm sorry that you needed to attend an emergency department and that your wait was as long as it was.

Having said that, your comments show the Eastern Health values in action of Respect for all, Safe Always, Partnering in Care and Learning and improving everyday have clearly been demonstrated by Dr Stanly. It will give me great pleasure to share your comments with their Director.

I trust whatever brought you to the emergency department is improving and you are getting back to being at your healthiest!

Take care and thank you so much.

Kind regards

David

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