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"MAPS program"

About: Osborne Park Hospital / Maternity care

(as the patient),

I have been attending Osbourne Park Hospital for my antenatal care. I am in a new pilot program MAPS program which I have been thoroughly impressed with. My midwife keeps in touch via text, which is my preferred communication with work commitments, making it easy to communicate. She has reassured me I can get in touch anytime.

I felt changes in movements of my baby and text my allocated midwife in the evening, she replied almost immediately and advised to contact urgent care. Urgent care advised me to come in straight away for a check up. All was well with my baby in the end but all the midwife's and doctors made me feel validated and provided reassurance I had done the right thing my phoning up and going in for a check up.

I feel very safe and well supported during my first pregnancy and confident with my decision to go public. I have also started attending online antenatal classes (free) which have been very informative. Thank you OPH team and Erin (MAPS midwife). 

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Responses

Response from Delaney Gibbons, Director, Safety Quality and Performance, Safety, Quality and Performance, Women and Newborn Health Service 3 months ago
Delaney Gibbons
Director, Safety Quality and Performance, Safety, Quality and Performance,
Women and Newborn Health Service
Submitted on 4/01/2024 at 7:16 PM
Published on Care Opinion on 5/01/2024 at 9:39 AM


picture of Delaney Gibbons

Dear mayde48

It’s lovely to hear how impressed you are with our new pilot Maternity Antenatal and Postnatal Service (MAPS) program at Osborne Park Hospital. When you had concerns about your baby’s movement, the support and advice provided to you by the midwifery and medical teams must have been very reassuring, and I’m glad to hear you are finding the on-line antenatal classes useful and informative as well. The OPH team, and Erin in particular, will be very pleased to hear how much their efforts are being appreciated.

Thank you once again for taking the time to share your kind thoughts. I wish you all the best in the remainder of your pregnancy.

Kind regards,

Delaney

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