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"MAPS at Osborne Park Hospital"

About: Osborne Park Hospital / Maternity care

(as the patient),

I found out about the MAPS program by chance during my first appointment with the midwives at Osborne Park. Although each and every hospital staff member was fantastic throughout our care there, it was reassuring knowing we'd be seeing Amanda at every appointment. I felt fortunate to receive the continuous care and support of Amanda through my pregnancy, it was great having someone I could trust and seek advice from who really understood me and my baby. In turn, it was also great getting to know the person caring for us through one of the most important times of our life.

I strongly feel this is a service other women will benefit from, and should not only be continued but expanded to give more mum's to be better support. I also feel more information should be available to patients about the trial, if the midwife at my initial appointment hadn't misunderstood a question, I would have never found out about this amazing program.

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Responses

Response from Delaney Gibbons, Director, Safety Quality and Performance, Safety, Quality and Performance, Women and Newborn Health Service 3 months ago
Delaney Gibbons
Director, Safety Quality and Performance, Safety, Quality and Performance,
Women and Newborn Health Service
Submitted on 18/01/2024 at 4:01 PM
Published on Care Opinion at 4:10 PM


picture of Delaney Gibbons

Dear Newmum24,

Thank you for taking the time to share your experience with our new pilot Maternity Antenatal and Postnatal Service (MAPS) program at Osborne Park Hospital. During the pilot phase, it is incredibly helpful to get feedback about the value of the MAPS and I’m so glad to hear you feel it would benefit other woman.

It’s lovely to hear how impressed you were by all our hospital staff, especially by Amanda. I am so glad she was able to provide continuous support and care throughout your pregnancy journey. We’re very lucky to have her on our team, and we’ll be sure to pass on your kind words.

Kind regards,

Delaney

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