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"Visit to the ER due to injury"

About: Sydney / Sydney Eye Hospital / 2 West & Hand Clinic Sydney / Sydney Eye Hospital / Emergency Department

(as the patient),

I cut my thumb recently making salad. After a few days of management by another hospital, I went to the Sydney Eye and Hand hospital emergency room where I was helped by their wonderful staff - Theresa, Mary and Dr Elisabeth. They listened to my concerns, inspected the thumb and administered antibiotics through the IV. They gave me 2 injections for pain relief to aid cleaning the wound from the pus and inflamed flesh and skin, prescribed me antibiotics to take at home. They also arranged a follow up appointment in the hand hospital for me on the following Monday to get the wound looked at and treated accordingly. I am very grateful for the way they took care of me. My thumb is healing well, the inflammation and pain have subsided and I'm on the mends. Big thanks to the medical team!

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Responses

Response from Sydney/Sydney Eye Hospital 8 months ago
Submitted on 24/01/2024 at 9:14 AM
Published on Care Opinion at 10:17 AM


Dear JaneDoe91,

Thank you for taking time to share with us your experiences in the Emergency Department.

It demonstrates how professional and caring our staff are, and how attentive they were to your needs.

We will convey your compliments to both nursing and medical teams in ED.

Theresa, Mary and Dr Elisabeth will each receive a Care Opinion Hero Award.

Kind regards,

Pauline Rumma

Director of Clinical Services, Sydney/Sydney Eye Hospital

And

Natalie Maier

Director of Nursing and Support Services, Sydney/Sydney Eye Hospital

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