"Elderly mum had a fall - clavicle, pneumothorax, scalp sutures"

About: Sydney / Sydney Eye Hospital / Emergency Department Sydney / Sydney Eye Hospital Emergency Department Sydney 2000

Posted by bracehy34 (as a carer), 15 months ago

After her fall, the ambulance took her to Sydney Hospital ER.
Excellent care and followup, from check in, Jason in Triage, Dr Patrick, Helena taking xrays and the team of RNs (Antonia initially but many more whose names escape me) patiently and pleasantly dealing with her limited English. Gold star service!

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Sydney/Sydney Eye Hospital

Submitted on 31/01/2024 at 1:17 PM

Published on Care Opinion Australia at 1:54 PM

Dear bracehy34,
Thank you for taking time in providing this lovely feedback. I’m delighted to read your mum received gold star service from our Emergency Department team!
It is always pleasing to receive feedback regarding the service provided within our hospital. We are fortunate to have caring and dedicated health professionals who strive to provide positive experiences during difficult times. I will ensure your compliment is passed on to the team.
I hope your mum has a speedy recovery after her fall.
Warm regards,
Natalie
Director of Nursing and Support Services

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Elderly mum had a fall - clavicle, pneumothorax, scalp sutur...

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