This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Judgemental staff

Posted By guideex63

"Judgemental staff"

About: Mead Centre (Assessment Treatment Team)

(as the patient),

Attended to get medication after leaving dv interstate only to be told it was all in my head even though supported with evidence. No medication and no support - no reason to ask for help again, in my opinion. 

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Neil Cowan, Executive Director, Armadale Kalamunda Group, EMHS 2 months ago
Neil Cowan
Executive Director, Armadale Kalamunda Group,
EMHS

Submitted on 5/02/2024 at 7:25 PM
Published on Care Opinion on 6/02/2024 at 9:52 AM

picture of Neil Cowan

Dear guideex63

Thank you for sharing your health care experience with the Armadale Kalamunda Group (AKG) Mead Centre Assessment Treatment Team.

Our mental health services aim to provide support that is tailored to each individuals' needs, so I was sorry to hear that this was not the case for you.

Please may I apologise for any distress we may have caused you.

I would really appreciate the opportunity to look into your concerns more specifically and encourage you to contact us via the Mead Centre Team Leader so we can work towards resolving this issue for you. The Team Leader can be reached on 9391 2400 between 0800 and 1630hrs, Monday to Friday.

If you prefer to discuss this matter further through alternative channels, you may contact our Consumer Liaison Service on (08) 9391 1153 or email AKG_ConsumerLiaison@health.wa.gov.au

Kind Regards,

Neil Cowan

Executive Director

Armadale Kalamunda Group

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k