My partner came in via ambulance after an accident. I went to receptionist and was advised that my partner wasn’t in a bed yet and I’d have to wait ten minutes. 20 minutes later my partner messaged me stating what bed number they were in and that their nurse was happy for me to come through. I stated this to reception and was told my partner needs to check first.. they came back and told me I had to still wait as the doctor was in with my partner.
I am not happy with the service as I believe I have every right to be in with my partner regardless if the doctor was in there or not. I believe my partner needed me and for their mental health they need me
In my opinion, this was unacceptable and not fair on my partner or me
"Reception service"
About: Wonthaggi Hospital / Emergency Department Wonthaggi Hospital Emergency Department Wonthaggi 3995
Posted by Person-with-cats (as ),
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