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Treatment for abdominal pain

Posted By ophiuchusxd34

"Treatment for abdominal pain"

About: Sale Hospital / Emergency Department

(as the patient),

I was admitted as patient recently by ambulance for abdominal pain. I felt the Dr was very rude and discharged at after midnight, I believe knowing i had no way home.

They stated i was fine. I spent 12 hours in waiting room still in pain. i then spent 6 hours vomiting up blood until i produced a sample to nurse so they finaly admitted me.

The nice female DR from ccu came and she rushed me up to ccu. all the team I saw in ccu were amazing.

I was not happy with emergency department at all. Also i  was not given a call buzzer, i had to wet myself. i was yelling for help, it seems no one could hear me because, I believe, they so busy laughing and talking about their holliday. i am deeply upset.  

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Responses

Response from Divyanshu Dua, Director Medical Services, Central Gippsland Health 2 months ago
Divyanshu Dua
Director Medical Services,
Central Gippsland Health

Submitted on 8/02/2024 at 12:05 PM
Published on Care Opinion at 12:32 PM

picture of Divyanshu Dua

Dear ophiuchusxd34

Thank you for your time to provide us feedback of your recent stay with us. I am very sorry to hear of your experience in the Emergency Department. I apologise for this experience. CGH is committed to patient orientated care and we take every feedback seriously and this is our opportunity for change.

I do appreciate your kind words for the CCU staff.

Your experience in the Emergency Department is not what we strive to achieve. I will be providing your feedback to the Emergency Department staff for coaching and development. If you are willing, we can investigate your feedback further. I can be contacted at divyanshu.dua@cghs.com.au or at 03 5143 8700.

I hope you are now well and once again I am sorry for your experience in our Emergency Department.

Kind regards

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