This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Great Care in Geraldton Hospital

Posted By caredfor2828

"Great Care in Geraldton Hospital"

About: Geraldton Hospital / Emergency Department

(as a parent/guardian),

Thank you to the Nurses and Doctors at Geraldton Hospital.  My child became very unwell on the weekend with tonsillitis and a viral infection.  She received top-quality care from the moment we presented right through to discharge. 

As a parent I felt listened to and I really appreciated the way the Nurses and Doctors I saw made my child feel at ease and explained everything along the way.  The ED staff we saw were amazing thank you so much. 

I want to acknowledge how particularly busy it was when my child was in the ED and she still received great care from the very friendly and thorough staff.  A special thank you to the Nurses up in the Paeds ward who made my child feel looked after and safe - I am sorry I cant remember all their names. 

Thank you to Dr Ben and Dr Tony for the care provided and the wonderful way you treated my child both medically and emotionally.  

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Didi Bower, Acting Regional Manager Patient Safety & Quality, Safety and Quality, WA Country Health Service 2 months ago
Didi Bower
Acting Regional Manager Patient Safety & Quality, Safety and Quality,
WA Country Health Service

Submitted on 8/02/2024 at 1:52 PM
Published on Care Opinion at 2:45 PM

picture of Didi Bower

Dear caredfor2828,

Thank you for taking the time to share your family’s experience with us on Care Opinion.

It is always a delight to read feedback that highlights what a team effort healthcare is. As you have said from the moment you arrived with a sick child, numerous teams and multiple staff have placed both your child and yourself at the centre of everything they have done and said. There can be no better example of patient focused care than this.

We will ensure that your feedback is distributed with all the staff and teams involved, so they can be appropriately acknowledged for the excellent care they provided.

I hope your child is feeling better now.

Regards

Didi Bower

Acting Regional Manager Patient Safety & Quality

WA Country Health Service – Midwest

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k