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Prompt Removal of an eye contact lens

Posted By lupuswh76

"Prompt Removal of an eye contact lens"

About: Sydney / Sydney Eye Hospital

(as the patient),

I arrived at Sydney eye hospital in the evening with an eye contact lens stuck in my eye. The nurse Georgia flipped my lid and removed it quickly. Then Dr Tim, her colleague, had a look to ensure there were no scratches etc. within 30 mins I was out of there. I felt there efficiency and level of care and team work was very impressive. I particularly liked the way nurse Georgia was proactive, saw the lens and immediately and removed it swiftly saving everyone a lot of time.

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Responses

Response from Natalie Maier, Director of Nursing and Support Services, Sydney/Sydney Eye Hospital 2 months ago
Natalie Maier
Director of Nursing and Support Services,
Sydney/Sydney Eye Hospital

Senior Manager

Submitted on 27/02/2024 at 8:30 AM
Published on Care Opinion at 12:25 PM

Dear lupuswh76,

Thank you for taking time in providing this lovely feedback. I’m delighted to read you received such efficient and high level of care from our Emergency Department team!

It is always pleasing to receive feedback regarding the service provided within our hospital and health services. We are fortunate to have caring and dedicated health professionals and I will ensure your compliment is passed on to the team, particularly Georgia.

Wishing you the best,

Natalie

Director of Nursing and Support Services

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