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My sibling

Posted By waltzth74

"My sibling"

About: Bunbury Hospital / Intensive Care Unit Bunbury Hospital / Medical Ward Bunbury Hospital / Sub-Acute Ward

(as a relative),

My sibling took a significant OD, late last year, they were a week in ICU on Life support- I feel the nurses in there are next level, they supported us as we laughed and cried.

My sibling was then transferred to the Med ward B where they were discharged still in pain and unable to eat or drink, they spent 2 weeks at home, unable to be left alone, they were in pain++. GP wouldn't prescribe medications like in hospital, again they represented to BRH in pain++ and not eating or drinking now not pooing. My sibling went to SARU, discharged again, advised referral to a metropolitan hospital to follow up. My sibling went home for appox 4 days and again represented in pain, not eating, drinking or pooing. They were admitted to Med Ward A for 3 days, discharged and told nothing more they can do other than waitlist for a metropolitan hospital.

We took my sibling to Perth where they collapsed the day after BRH D/c and is now at a metropolitan hospital, post a 5hour operation, stoma due to bowel perforation and stricture that was poorly reported nor actioned upon.

I believe if we had of listened to BRH and took my sibling home and back and forth to BRH I believe they would have been dead or killed themself due to ongoing pain+++.

My sibling has lost 30kgs since late last year and is grossly malnourished.

BRH is a major hospital comparable to many metro sites, I believe there is no excuse as we are not rural. 

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Responses

Response from John Brearley, Co-Director Stream A, Bunbury Hospital, WACHS - South West 15 months ago
John Brearley
Co-Director Stream A, Bunbury Hospital,
WACHS - South West

Stream A includes: Medical Ward, Medical B, Subacute, ICU, Emergency Department and Ambulatory Care at the Homemaker

Submitted on 23/02/2024 at 3:19 PM
Published on Care Opinion Australia at 3:19 PM

Dear waltzth74,

Thank you for sharing this experience with us. We are very sorry that your sibling has had to experience such a difficult and painful event, and that it has impacted them in such a way.

Bunbury Hospital takes feedback like yours seriously and we would like to understand the contributing factors behind your sibling’s experience of care. If your sibling is willing to contact us and provide details of their admissions with us, we would be able to investigate their admission more thoroughly.

Please extend an invitation for your sibling to contact our Patient Engagement Coordinator on 9722 1521 or myself on the number below so that we can assist in any way we can.

I am very grateful that you shared where our care was supportive and compassionate, and I will ensure this feedback is shared with the ICU team.

Thank you for your advocacy and support of your sibling.

Yours sincerely

John Brearley

Service Co-Director Bunbury Hospital

Ph: 9722 1560

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful

Update posted by waltzth74 (a relative)

Thank-you for the speedy response and although at this time my sibling remains to unwell I shall follow up.

Speedy response yes, but I need answers as to why was Bunbury Regional Hospital continuing to discharge them without addressing their issues or escalating with the metropolitan hospital?

Response from John Brearley, Co-Director Stream A, Bunbury Hospital, WACHS - South West 14 months ago
John Brearley
Co-Director Stream A, Bunbury Hospital,
WACHS - South West

Stream A includes: Medical Ward, Medical B, Subacute, ICU, Emergency Department and Ambulatory Care at the Homemaker

Submitted on 19/03/2024 at 4:32 PM
Published on Care Opinion Australia at 4:33 PM

Dear waltzth74,

I appreciate you would like answers, however it is difficult for us to respond to your request as we cannot disclose any information about your siblings' admissions and discharges with us on a public forum.

Please do encourage your sibling to contact our Patient Engagement Coordinator on 9722 1521 if they would like further information related to their admissions and discharges at Bunbury Hospital. We can then determine a confidential process that seeks to support resolution of any questions your sibling may have.

Best wishes.

John Brearley

Service Co-Director Bunbury Hospital

Ph 9722 1560

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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