"Nuclear Medicine Department"

My elderly parents and I came into the Nuclear Medicine department this week for my mum to have an Alzheimers PET scan . So rather a distressing circumstance - prior to this I had email messages from the department - all very helpful through a lady named Madison - super helpful and accommodating.

We were asked to first come in the afternoon - then our appointment was changed to early morning and being as my parents are ( not easy to get organised in the morning ) , Madison kindly got us to come a little later - which was very accommodating. when we arrived we were quickly greeted and asked to fill in forms by the lovely reception lady - I wish I could remember her name - but we were all a little nervous . then we were given clear kind instructions and asked to wait - the whole process took 3 hours and every person ( every person! ) we encountered or observed were so kind and friendly and calm - I could see even the children that were distressed there were comforted . So thank you very much for making this potentially stressful situation , a non - threatening place to be! I believe you all deserve medals - for thoughtfulness , consideration and empathy . Well done!