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Care in the ED

Posted By irregularityyp55

"Care in the ED"

About: Pemberton Hospital / Emergency Department

(as the patient),

I wasn't sure what to do the day of writing this after being sent home from work. I've had the flu/chest infection for 6 days and have been doing everything to combat it. I thought I was through the worst... but no. Going to the ED with flu? Seemed a bit OTT but couldn't get a docs appointment so off I went. I found the nurse there Jo was just utterly amazing. Friendly, understanding, thorough... I can't say enough good things about her. She got the doctor who got me on a nebuliser and antibiotics. I was utterly miserable when I went in and completely happy in the knowledge that I'd been thoroughly looked after. Thank you so much Jo and Dr V.

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Responses

Response from Kathy Smith, Clinical Nurse Manager, Pemberton Hospital, WACHS South West 2 months ago
Kathy Smith
Clinical Nurse Manager, Pemberton Hospital,
WACHS South West

Submitted on 28/02/2024 at 5:35 PM
Published on Care Opinion on 29/02/2024 at 10:17 AM

Dear irregularityyp55,

I am sorry to hear that you have been unwell.

I hope you are on the road to recovery and feeling much better

I am pleased to hear that you received caring, prompt and professional care from the Nursing and Medical staff here at Pemberton.

The staff at Pemberton take great pride in making a positive difference to everyone who visits Pemberton Hospital.

I will certainly pass on your lovely feedback to Jo, Dr V and all the staff here at Pemberton. I know it will brighten their day.

Wishing you a speedy recovery.

Yours sincerely,

Kathy Smith

Clinical Nurse Manager

Pemberton Northcliffe Health Service.

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