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"IVF Treatment"

About: Royal Hospital for Women

(as the patient),

The staff at the IVF centre at the Royal Women (PoW) were incredible. 

Bec, the nurse, was so warm and kind, and Anna, one of the surgeons, answered my questions kindly and thoroughly. 

Every part of my treatment was excellent - even down to the toastie and tea!

Thank you all!

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Responses

Response from Maria Fenn, Nursing Co-director, Gynaecology Services Division, Royal Hospital for Women 2 months ago
Maria Fenn
Nursing Co-director, Gynaecology Services Division,
Royal Hospital for Women
Submitted on 29/02/2024 at 7:11 PM
Published on Care Opinion on 1/03/2024 at 10:01 AM


Dear First Time IVF User,

Thank you so much for taking the time, especially after your recent procedure to post your kind feedback regarding your positive experience with the Royal Hospital for Women.

It's very good to hear that you had such excellent treatment and care.

The staff at the Fertility and Research Centre are highly specialised and committed to providing world class fertility care and IVF services and we think they are incredible too.

It looks like you also came through our Day Surgery Unit and met with some of our highly experienced nursing and medical staff.

The teams in both area's work really hard to provide the best care possible and to create the best environment, which is warm and friendly and person-centered. It's often the seemingly smallest things that can make a positive difference to a patient's overall experience and comfort like that toastie and cuppa that you mentioned.

Thank you for sharing your feedback as we are always looking to ensure we provide the best possible care and experience for our patients. Your post will be shared with the wonderful Fertility and Research Centre and Day Surgery Unit staff and those individuals you have named who I know will really appreciate your lovely feedback.

I wish you all the very best.

Kind regards

Maria

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