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"Hand care staff"

About: Sydney / Sydney Eye Hospital / 2 West & Hand Clinic

(as the patient),

I was diagnosed at St George Hospital with a fracture to my right wrist & other minor issues and referred to the Hand Clinic at Sydney Hospital I was completely & pleasantly surprised with the initial reception, I was given an initial date & time for evaluation - attended at reception & the staff there were prompt, efficient & attended to all needs,

The initial review of my hand was done right on the time of my appointment with the doctor quickly & quietly efficient & referred me onto the staff for treatment. In short, the staff of Jasmine, her mentor & lastly Maeve were excellent and attended to various casts for my hand over a 2 month period.

I can only repeat what a pleasure to have received the efficient, timely & caring service.  Thank you all for your effectiveness & quality.

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Responses

Response from Pauline Rumma, Director, Clinical Services, Sydney and Sydney Eye Hospital last month
Pauline Rumma
Director, Clinical Services,
Sydney and Sydney Eye Hospital
Submitted on 6/03/2024 at 4:02 PM
Published on Care Opinion at 5:14 PM


Dear Skippy,

It was a pleasure reading your story and then being able to share with the Hand Unit Team. The team have a good understanding of the importance of the care and services they provide but it is always validating to receive feedback that they are meeting our patient needs. Our staff are dedicated professionals who work really hard and knowing that you have experienced care and treatment in such a positive way is a real tribute to them.

Thank your for sharing your experience, with the special note to the Hand Therapists Jasmine and Maeve.

Kind regards

Dr Pauline Rumma

Director of Clinical Services

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