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"The exceptional care of our baby"

About: Dalwallinu Health Service Dalwallinu Health Service / Emergency Department Royal Flying Doctor Service

(as a parent/guardian),

Hello,

A couple of months ago, we experienced the heartbreaking discovery of finding our little baby unconscious in the bath.

Following initial CPR that was carried out by my partner, within minutes I was home from work & we had them in the resuscitation room at our local Dalwallinu hospital.

I felt the staff were nothing short of absolutely incredible. Each & every nurse (including some who were off duty & rushed to the hospital to help) along with the Doctor & ambulance staff showed absolute professionalism in their care for our baby from the moment he arrived until the moment he was transferred onto the RFDS aircraft. The nurses & Doctor went above & beyond which was evident in the way they prepared for the unexpected with extra medication etc being prepared for the RFDS doctor before he was transferred via aircraft to Perth.

I recall the RFDS doctor told us 5 times between Dalwallinu & PCH that the level of care that our baby received from the staff at the Dalwallinu hospital was absolutely exceptional.

Our baby has since made a miracle full recovery & it brings us so much joy to be able to take our little baby back into the hospital to see the staff & express just how grateful we are.

We will be forever grateful for the prayers, love & genuine care shown by everyone.


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Responses

Response from Trenton Greive, Operations Manager Western Wheatbelt, WA Country Health Service - Wheatbelt last month
Trenton Greive
Operations Manager Western Wheatbelt,
WA Country Health Service - Wheatbelt
Submitted on 12/03/2024 at 11:20 AM
Published on Care Opinion at 11:24 AM


picture of Trenton Greive

Dear fornaxfr54,

Thank you so much for sharing your story. It must have been an absolute distraught time for you and your family.

We are so pleased to hear that your baby has made a complete recovery.

We are very proud of the Dalwallinu Team and all other services involved in the care, treatment and transport of your baby to Perth Children’s Hospital.

I will have great pleasure in passing on your uplifting words to all involved.

Best wishes

Trenton

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