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My day

Posted By saturnjm33

"My day"

About: Sydney / Sydney Eye Hospital

(as the patient),

I got to the eye hospital and checked in only to be told that I was in the wrong building, but my referral said that I was in the right building. The lady behind the counter showed us where to go. We found the right place and went to reception and told them what had happened. They checked me in and I was called 10 minutes later I was seen by the nurse and 15 mins after that I saw the doctor. I found they were all excellent and made me feel comfortable and happy. 

Thanks Sydney Eye Hospital

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Responses

Response from Natalie Maier, Director of Nursing and Support Services, Sydney/Sydney Eye Hospital last month
Natalie Maier
Director of Nursing and Support Services,
Sydney/Sydney Eye Hospital

Senior Manager

Submitted on 13/03/2024 at 7:04 PM
Published on Care Opinion on 14/03/2024 at 9:41 AM

Dear saturnjm33,

Thank you for taking the time to provide such lovely feedback regarding your experience at Sydney Hospital and Sydney Eye Hospital.

We are so pleased to hear that your experience at our hospital was positive and you felt comfortable and happy whilst you were with us.

I will ensure your lovely words of appreciation are passed on to the teams that contributed to your positive experience.

Warm Regards,

Natalie

Director of Nursing and Support Services

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