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"Excellent service at the hospital"

About: Kununurra Hospital / Theatre

(as the patient),

I recently saw the general surgeon in theatre at the Kununurra Hospital. From arrival in the ward to going in to theatre I feel I could not have asked for a more professional, caring, understanding team. I felt the ward nurses made sure I knew what was going on and that I was comfortable and not stressed. I found the theatre staff are absolutely amazing!

I was having a bit of a panic about getting my cannula in, Paula kept me calm and made sure I was ok. I thought Geoffrey & Jeremy, the anaesthetic doctors were both very good. Everything they were doing was explained to me and again I felt they did an amazing job of keeping me calm. Steph, the general surgeon also made sure I was ok and answered all of my questions.

Going back to the ward again, I found everyone was very good at keeping me informed about what was going on, how surgery went and what I could expect after the surgery. I found the Hotel Services staff were great as were the admin staff that checked me in. I honestly couldn’t ask for better care or service. I believe we are very lucky to have such exceptional medical staff in our town.

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Responses

Response from WACHS Kimberley last month
Submitted on 20/03/2024 at 11:36 AM
Published on Care Opinion at 12:31 PM


Good Morning Maymay84,

We are so pleased to hear about your positive experience at the Kununurra Hospital. We pride ourselves on having such excellent staff throughout the hospital.

Please be assured that your lovely compliment will be sent out to staff.

We wish you a speedy recovery.

Kind Regards,

Pattie Scott,

Operations Manager - East Kimberley

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