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"Sleep Studies and CPAP"

About: Sir Charles Gairdner Hospital / Pulmonary Physiology and Sleep Medicine

(as the patient),

I just wanted to acknowledge how grateful and appreciative I am to most of the staff in the Sleep Studies Clinic at Sir Charles Gardener Hospital. But I wanted to make a special mention about Kim, a Sleep Scientist and Mandy in Accounts. I found Kim was kind and accommodating in helping me select a CPAP machine that was lighter and smaller than my trial machine. Having a chronic condition like Fibromyalgia makes the smallest things quite difficult, like carrying a heavy piece of equipment. I recall as soon as she saw me walking with a stick, she identified and asked for my needs in a gentle and compassionate manner.

I have had several interactions with Mandy, and  I feel she has always been pleasant and kind as well. I felt both Kim and Mandy made me feel especially cared for in a busy hospital environment. And I believe they should be acknowledged for that.

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Responses

Response from Jodi Graham, Executive Director, Sir Charles Gairdner Osborne Park Health Care Group 3 weeks ago
Jodi Graham
Executive Director,
Sir Charles Gairdner Osborne Park Health Care Group
Submitted on 2/04/2024 at 7:19 PM
Published on Care Opinion on 3/04/2024 at 9:56 AM


picture of Jodi Graham

Dear ophiuchustb83,

Thank you so much for your heartfelt message expressing your gratitude towards the staff at the Sleep Studies Clinic at Sir Charles Gardiner Hospital.

It warms my heart to hear about the exceptional care and support you received, particularly from Kim and Mandy.

I will ensure that your words of appreciation are shared with both staff, as they deserve recognition for their outstanding commitment to patient care.

Thank you once again for sharing your story and for acknowledging the exceptional care provided by our staff.

Wishing you all the very best for the future.

Warm regards,

Dr Jodi Graham

Executive Director

Sir Charles Gairdner Osborne Park Health Care Group

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