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"Infected foot"

About: Albany Health Campus / Emergency Department Albany Health Campus / Podiatry Plantagenet Hospital

(as the patient),

I broke my back when i was 16. Am now in my late 40s. I have no feeling in my right foot and wear a splint 24/7 to help me walk. I had a blister that became very infected, We live in the Wheatbelt of WA. so hospitals and DRs are along way drive away. So i tried to care for it myself as i work fulltime and drive trucks  and earthmoving equipment so work is always very busy .{and im not a dr or hospital man at all}.

I drove to Albany ED on a public holiday evening and they assessed me and admitted me into hospital and started looking after me straight away. They told me after the surgeons came to see me i was probably a day or 2 away from loosing my toe or even my foot. Discharged after 3 days of what I felt was absolutely amazing care from Albany Hospital. Everything was explained in easy understanding language. Staff I saw were amazing, even tho it seemed they were way understaffed.

Aftercare was at Albany Podiatry in the hospital fortnightly visits , Thankyou to Tep and staff, I felt it was awesome service and care and understanding. and redressings alternate weeks at MT Barker Hospital. Thankyou to Liz ..  Overall I had 10 weeks of care. I can't thank all involved in my care enough. Everyone involved saved my toe and foot.

We had 3/4 hr round trips for these visits and everyone involved were amazing, to me and my family involved. 

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Responses

Response from Paul Mark, Director Medical Services, Albany Health Campus, WA Country Health Service (WACHS) last week
Paul Mark
Director Medical Services, Albany Health Campus,
WA Country Health Service (WACHS)
Submitted on 24/04/2024 at 11:59 AM
Published on Care Opinion at 12:01 PM


picture of Paul Mark

Dear plutoyd85

Thank you for sharing your story on Care Opinion. It sounds like you have had a really hard time for a number of years now so it is gratifying to hear that our teams in Albany ED and Podiatry as well as the staff on the ward and in Mt Barker provided you with such great care.

We have shared your story with those teams as well as the Hospital and regional leadership teams and we hope that your injury is now fully healed.

Best wishes

Dr Paul Mark

Regional Medical Director

WA Country Health Service Great Southern

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