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Care Opinion

Service at front desk

Posted By jazzsn45

"Service at front desk"

About: Prince of Wales Hospital

(as a carer),

I'm a support worker who comes in regularly with my client for appointments. Whenever Niua is on the front desk she greets us with such warmth and a lovely smile. She remembers us when we come (which is rare for such a large hospital) she makes us feel welcome and is always very helpful and approachable. We believe she's the perfect front face for the hospital. 

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Responses

Response from Elizabeth Browne, Director of Shared Clinical Services, Prince of Wales Hospital 3 days ago
Elizabeth Browne
Director of Shared Clinical Services,
Prince of Wales Hospital

Submitted on 26/04/2024 at 4:50 PM
Published on Care Opinion on 29/04/2024 at 9:25 AM

picture of Elizabeth Browne

Dear jazzsn45

Thank you for taking the time to write and acknowledge our frontline administrative staff at the Prince of Wales Hospital. We appreciate your kind words, in particular your acknowledgment that Niua is helpful and approachable.

Thank you again for your positive feedback. I will ensure the Frontline Administrative team receives your kind words.

Regards,

Director of Operations, Shared Clinical Services

Elizabeth Browne

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