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"Emergency admission at Easter"

About: Margaret River Hospital / Emergency Department

(as the patient),

I was in a state of collapse and Dr Peter quickly identified sepsis from kidney infection. the professionalism and expertise of the emergency department was excellent, as it was Easter Holiday we agreed not to transfer to Bunbury. Continuing treatment over the weekend by Dr Richard, Nurse Candy, Nettie, Sandra, Bec and Annie with gorgeous Nathalie feeding me-even an Easter Egg on Sunday, again was excellent. Thank you Margaret River Hospital.

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Responses

Response from Sandy Znidarsich, Clinical Nurse Manager, MARGARET RIVER HOSPITAL, WACHS South West 2 weeks ago
Sandy Znidarsich
Clinical Nurse Manager, MARGARET RIVER HOSPITAL,
WACHS South West
Submitted on 10/04/2024 at 12:07 PM
Published on Care Opinion at 1:26 PM


Dear happy77,

Thank you for taking the time to post your feedback to us.

We were delighted to hear that the care you received during your stay in our ED and General Ward impressed you so much that you were inspired to share it on Care Opinion.

We are glad your experience was a positive one, it’s good to know that we are providing excellent care.

We are very proud of our staff, and your comments about their professionalism and expertise highlights this.

I will be delighted to let Dr Richard, Nurses’ Candy, Nettie, Sandra, Bec and Annie know that their caring and professional care was appreciated.

Our Food Services team will also be delighted to hear that one of them has made such a great impression.

As their Manager, I am extremely lucky to have staff who are dedicated to providing a quality service to our local and visiting communities and we strive to provide the best possible care at all times.

Words such as yours are a wonderful reminder that their efforts are felt and acknowledged, and we hope that you have since recovered from your ordeal.

Kind Regards,

Sandy Znidarsich

Clinical Nurse Manger

Margaret River Hospital

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