"My pregnancy and birth."

Our experience with the maternity services at KEMH was nothing short of exceptional. We were lucky enough to be placed in the care of MPG4 and specifically Beck. From the beginning she provided informative and caring antenatal care that made us feel safe and that our baby was well.

Our labor and delivery journey was a challenge, although we were unable to have Beck at our birth, her partner midwife, Viv, was there for us the whole time. The birth had some complications including a drop in our baby's heart rate that led to an emergency cesarean section. There was uncertainty about whether my husband could be present due to the possible need for me to go under a general anaesthetic to get baby out as quickly as possible. Thankfully, the situation improved, allowing for a normal cesarean with my husband by my side. Throughout this entire ordeal, Viv was our rock—her presence was comforting, and she exemplified professionalism and empathy, ensuring we felt safe and supported every step of the way.

Even amidst the chaos, the head doctor, Katrina, showed exceptional compassion and care, taking the time to hold my hand and explain the developments, which was incredibly reassuring during such a vulnerable moment. this care was also shown by all in the room including the anaesthetic team, my doctors and the paediatric care team.

Postpartum, the level of care remained unparalleled. During our two-day stay on the ward, every midwife who assisted us was not only professional but also exceedingly kind and patient, willing to address any concerns we had. Our baby required a brief stay in the nursery due to low blood sugar, where the staff continued the trend of exceptional care, making a difficult situation much easier for us.

The at-home postpartum care provided by the midwife team was fantastic, rounding out a comprehensive care experience that, despite the initial unplanned turns, left us feeling extremely grateful and well-cared for.

So, while our birth experience did not go exactly as planned, the dedication, professionalism, and genuine care displayed by the entire KEMH staff were beyond commendable. Their efforts made a significant difference in our journey, and we truly felt that they did everything within their power to support us. We cannot thank them enough for their exceptional service and care.