This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Patient care

Posted By runningwz67

"Patient care"

About: St George Hospital / 4 West Renal Dialysis

(as the patient),

I was admitted to St George  hospital 2 times in the last 6 months for cirrhosis of the liver , low protein,  potassium and haemoglobin 

The urgency to have medical attention to begin asap was outstanding. 

Once placed in ward tests were conducted and medical attention  began immediately. 

The emergency  staff were amazing  and efficient  to have treatment  begin immediately. 

Once placed in ward (level 4 south I believe) the doctors , nurses ( especially) were absolutely brilliant. 

Nothing was a problem and all it seemed the staff wanted was to see a patient to receive correct medication and medical attention. 

I can not recall names unfortunately  but all involved  were  a pleasure and put my anxiety  and fears at ease.

I want to stress the great work from all liver , dietitians and general nurse aids and a special shout out to Shona ( liver specialist ) who still reaches out to assure my recovery  is on track.

Again thank you St George  hospital for exceptional care. 

Regards,

runningwz67

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Angela Karooz, General Manager, St George Hospital last week
Angela Karooz
General Manager,
St George Hospital

Submitted on 10/05/2024 at 2:28 PM
Published on Care Opinion at 2:54 PM

Dear runningwz67,

Thank you so much for taking the time to provide feedback on your recent experience in 4 South and the Emergency Department at St George Hospital.

I hope you are feeling better, and your recovery is progressing well.

It is always a pleasure to receive positive feedback concerning the efforts of our staff. We are very fortunate to have extraordinary, compassionate, and dedicated healthcare professionals working at St George Hospital who are committed to providing quality health care to the community at all times.

I was delighted to hear that you received exceptional care during your time in our Emergency Department and on Ward 4 South. St George Hospital strives to provide a high level of service and patient care and it was heart-warming to hear the positive impact our staff had in supporting you throughout your care journey. Your recognition of the dedication and compassion shown by Shona and the entire Medical, Nursing and Allied Health team is appreciated. I have forwarded your lovely compliments to the Nursing Unit Manager of 4 South and the Nurse Manager Emergency to share with all the staff.

Once again, I extend our sincerest thanks for entrusting us with your care, and your willingness to share your experience is greatly appreciated.

Sincerely,

Ange Karooz

General Manager

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k